Manage Existing Employers In UKG

Overview

Employer accounts have 2 sides: 

1. Admin Side: here you can log notes, review contracts, see company contacts, and update the employer's account info.
2. Employer Side: here employers can view company contacts, active employees, timesheets, and support articles. 

Admin Portal Details

Access the admin portal for employers by searching for the employer in UKG, then select the Employer Info Tab. Everything you need for the employer is here. No need to navigate to other tabs.

• Make contact notes with an employer: Incidents>Add>Employer Note From The Drop Down>Save. You can document notes, add follow up actions, and more. Unclosed Employer notes will be sorted in order by target resolution date on your CDC Hub. Submit when done.
• Edit Internal Account Contacts: Employer Contacts>Add or the three dots to edit>Save
• Edit Company Contacts. These will be displayed on the Employer's Portal: Managers>Edit Supervisor, Reviewer, or Indirect Supervisor 1
• Add Job Openings: Job Opening>Add>Save. You can use the comment icon to add updates to the job posting or the paperclip to attach a job description. 
• Add Employer Required Skills: Skills>Add>Save
• Review & Add Contracts: Employee Documents>Click The Magnifier Glass Over A Paper Icon to View or Add to Add. When adding a document, select the "Employer Document" Document Type. 

To change the primary CDC assigned to the employer (case load): Employers Profile>Demographics Tab (not Employer Info)>Career Development Coordinator>Save