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Block Calls & Messages or Mark as Spam

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You can stop unwanted calls and messages, and block or mark them as spam. When Google Voice suspects a call might be spam, it displays a warning on the incoming call screen and in your call history. You can then confirm whether or not the call is spam.

Important: If you feel you're in danger, contact your local emergency services. If improper use of company phones has occurred, contact HR or IT. 

When you block a number in Google Voice:

  • Calls and messages from that number are marked Blocked .
  • The blocked caller gets a "Number not in service" message when they call.
  • You don’t get messages from that number.

Block someone on a Computer

  1. Go to Google Voice.
  2. On the left, open the tab for Messages, Calls, or Voicemail Voicemail tab.
  3. Open a message, call, or voicemail from the number you want to block.
  4. Click More options > Block number > Block.

Block someone on a Phone

  1. Open the Voice app .
  2. Open the tab for Messages, Calls, or Voicemail Voicemail tab.
  3. Open a message, call, or voicemail from the number you want to block.
  4. Tap More options > Block number > Block.

Confirm whether or not a call is spam

Google Voice automatically displays a warning about a suspected spam call. From your call history, you can confirm whether or not the call is spam. 

If you confirm that a call:

  • Is spam, any calls or messages from that number automatically go to the spam folder.
  • Is not spam, the warning is removed from that call. The warning banner won’t appear on any future calls or messages from that number.

To confirm a suspected spam call:

  1. In your call history, click the call marked as suspected spam.
  2. On the warning banner shown in the call details, select Confirm spam.
    • Tip: If the call is not spam, click Not spam > Confirm not spam.
  3. On the pop-up that appears, click Confirm spam.
    • Any calls or messages from this number automatically move to the spam folder.
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