Archive or Delete Messages, Calls, or Voicemails

You can hide messages and conversations or delete them from Google Voice. If IT has recorded a call, it will not be deleted on their drive. A call and text log is still available to your administrator after user deletion.

Calls saved to your Google Drive will have a copy saved in Blue Jacket Backup server and will be recoverable for some time after deletion. Calls only saved in Google Voice may not be.

Archive text conversations, calls, or voicemails

You can archive a text conversation, call, or voicemail from your Google Voice inbox without deleting it. If someone replies to a text conversation you archived, the messages show up again in your inbox.

Go to Google Voice.
On the left, open the tab for Messages, Calls, or Voicemail .
Next to items you want to archive, click each avatar to select it. You can select multiple items at once.
At the top of the list, click Archive .

Restore archived text conversations, calls, or voicemails

Go to Google Voice.
In the top left, click Main Menu > Archive.
Next to items you want to restore, click each avatar to select it. You can select multiple items at once.
At the top of the list, click Restore.

Delete text conversations, calls, or voicemail

After you delete a conversation, call, or voicemail from Google Voice, you can't access it again. It may be stored on your devices or the devices you contacted.

Important: You must delete each conversation individually.

Go to Google Voice.
On the left, open the tab for Messages, Calls, or Voicemail .
Next to items you want to delete, click on each avatar to select it. You can select multiple calls or voicemails at once.
To delete calls or voicemails: At the top of the list, click Delete > Delete.
To delete text conversations: On the right of the expanded window, click More options > Delete > Delete.

Delete text messages

After you delete a text message from Google Voice, you can't see it again. It may be stored on your devices or the devices you messaged.

Delete one message

Go to Google Voice.
On the left, click the tab for Messages .
Click the conversation.
In the expanded window, next to the message you want to delete, click Options Delete Delete.

Important: If you use a Google Voice account with work or school, you may not have this feature.

Delete multiple messages

Go to Google Voice.
On the left, click the tab for Messages .
Click the conversation.
Hold down the Shift key and click the messages you want to delete.
In the top right of the expanded window, click Delete > Delete.

Delete call history

You can delete all calls in your call history at once.

Go to Google Voice.
In the top right, click Settings .
On the left, click Calls.
Next to “Remove call history,” click Remove.
In the box next to “I understand," click Remove.

Important:

If you delete call history, it removes all past calls. This may take up to 2 days to complete.
If you use the Voice app on mobile or desktop, you may need to restart the app to show your updated call history.
Call records may still be retained by IT or HR.

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