Transfer A Call
Updated:
Transfer On Computer
- Answer the call.
- When ready, click Transfer on the keypad (phone with arrow pointing away from it).
- From your list of contacts, find the person you want to transfer the call to.
- If the person isn't a contact or employee of Blue Jacket, enter their number instead.
- When ready, click the person's name or number.
- To have Voice connect the 2 people, click the option Transfer Now.
- To speak with the second person, click Ask First. Google Voice places the original caller on hold and calls the second person. If you then wish to connect the 2 people, click the Transfer button. Otherwise, to hang up and return to the original call, click Cancel.
- Click Close.
Transfer On Phone
- Answer the call.
- When ready, tap Transfer on the keypad (phone with arrow pointing away from it).
- From your list of contacts, find the person you want to transfer the call to.
If the person isn't a contact or Blue Jacket Employee, enter their number instead.
- When ready to transfer the call, tap the person's name or number. If you need to get back to your contacts, tap Back
.
- To have Voice connect the 2 people, click the option Transfer Now.
- To speak with the second person, click Ask First. Google Voice places the original caller on hold and calls the second person. If you then wish to connect the 2 people, click the Transfer button. Otherwise, to hang up and return to the original call, click Cancel.
- Tap Close.