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Transfer A Call

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You can't transfer a call to emergency services, directory assistance, or to your own number.

Transfer On Computer

  1. Answer the call.
  2. When ready, click Transfer on the keypad (phone with arrow pointing away from it).
  3. From your list of contacts, find the person you want to transfer the call to.
    • If the person isn't a contact or employee of Blue Jacket, enter their number instead.
  4. When ready, click the person's name or number.
    • To have Voice connect the 2 people, click the option Transfer Now.
    • To speak with the second person, click Ask First. Google Voice places the original caller on hold and calls the second person. If you then wish to connect the 2 people, click the Transfer button. Otherwise, to hang up and return to the original call, click Cancel.
  5. Click Close.

Transfer On Phone

  1. Answer the call.
  2. When ready, tap Transfer on the keypad (phone with arrow pointing away from it).
  3. From your list of contacts, find the person you want to transfer the call to.
    • If the person isn't a contact or Blue Jacket Employee, enter their number instead.

  4. When ready to transfer the call, tap the person's name or number. If you need to get back to your contacts, tap Back.
    • To have Voice connect the 2 people, click the option Transfer Now.
    • To speak with the second person, click Ask First. Google Voice places the original caller on hold and calls the second person. If you then wish to connect the 2 people, click the Transfer button. Otherwise, to hang up and return to the original call, click Cancel.
  5. Tap Close.
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