Articles in this section

Auto Attendant Menus For 260-744-1900

Updated:
If a user calls 260-744-1900 on a holiday or between 1pm Saturday and 12:01am Monday, the following message will be ready before they are directed to the main menu: Hello, you have reached us on a holiday or weekend after all Blue Jacket enterprises have closed. Please note that you may be sent to voicemail after making your menu selections, but the Blue Jacket team will return your call as soon as we can. 

The following is the auto attendant or call tree when users call 260-744-1900. 

---------------------

Thank you for calling Blue Jacket. Let’s get you to the right place. Your call may be recorded.

  • For Blue Jacket Career Academy, press 1.
    • Please hold while I Transfer your call
      • Call transfers to Tina Shull
  • To report an absence or tardy, press 2.
    • Thank you for calling the Blue Jacket Absence and Tardy Reporting Line. Please note that in addition to making this call, you are also obligated to contact your direct supervisor to report your absence or tardy. Please stay on the line for the next available representative or voicemail box.
      • Call transfers to Tina Shull
  • To speak to your Career Development Coordinator, press 3.
    • For Megan Spring, Press 1.
      • Please hold while I Transfer your call
        • Call transfers to 260-255-5583
    • For Jennifer Harvey, Press 2.
      • Please hold while I Transfer your call
        • Call transfers to Jennifer Harvey
    • For Jarrod Williams, Press 3.
      • Please hold while I Transfer your call
        • Call transfers to Jarrod Williams
    • For Crystal Durril, Press 4.
      • Please hold while I Transfer your call
        • Call transfers to Crystal Durril
    • For Scott Short, Press 5.
      • Please hold while I Transfer your call
        • Call transfers to Tina Shull
    • For Tammy Long, Press 6.
      • Please hold while I Transfer your call
        • Call transfers to Tammy Long
    • For Derrius Carroll, Press 7.
      • Please hold while I Transfer your call
        • Call transfers to Derrius Carroll
    • To return to the main menu, press pound. 
  • For reNEW by Blue Jacket or to make donations to any of our stores, Press 4.
    • For details on donation centers for both reNew by Blue Jacket and Blue Jacket Clothing Co, Press 1
      • New and used goods including clothing, home goods, and more can be donated to Blue Jacket to help us in eliminating barriers to employment.
      • Small items and clothing may be donated to any of the following locations: Blue Jacket Clothing Company at 4633 Lima Rd, Fort Wayne, Indiana, reNew By Blue Jacket at 6406 East State Blvd, Fort Wayne, Indiana, or Blue Jacket Headquarters at 2826 South Calhoun Street, Fort Wayne, Indiana. 
      • Large items can be donated to either reNew By Blue Jacket at 6406 East State Blvd, Fort Wayne, Indiana, or Blue Jacket Headquarters at 2826 South Calhoun Street, Fort Wayne, Indiana. 
      • For special arrangements or to connect with a representative, wait on the line until the menu prompts, then select 2. 
    • To be connected to a representative from reNEW by Blue Jacket, Press 2
      • Please hold while I Transfer your call to an in-store representative
        • Call transfers to 260-245-0906
  • For The Tall Rabbit Cafe and Community, Press 5.
    • Please hold while I Transfer your call to an in-cafe representative 
      • Call transfers to 260-745-9164
  • For The Blue Jacket Clothing Company, Press 6.
    • Please hold while I Transfer your call to an in-store representative 
      • Call transfers to 260-739-7176
  • If you are an employer calling about Blue Jacket Staffing or Cleaning, Press 7
    • Please hold while I Transfer your call
      • Call transfers to Derrius Carroll 
  • For events including Second Chance Art Exhibit and Fantasy of Lights, Press 8.     For monetary gifts or sponsorship, Press 8.
    • Please hold while I Transfer your call
      • Call transfers to Amy Shepherd 
  • For a listing of administrative departments including operators, H R, I T, and Accounting, Press 9.
    • For Employment Verification, press 1.
      • Before contacting our office for employment verification or paystubs, try our self service options. For employment verification visit empinfo.com and enter code E-1-2-3-0-3, again, that website is E-M-P-I-N-F-O-DOT-C-O-M and enter employer code E-1-2-3-0-3. Academy and graduate records can’t be verified online. For Paystubs and other employee self service options, login to our employee portal by visiting, Blue Jacket I-N-C Dot Org forward slash H R again Blue Jacket I-N-C Dot Org forward slash H R
        • To repeat these instructions, press 1
        • To connect with a representative, press 2.
          • Please hold while I transfer you. Employers or third parties calling to verify employment must provide the employees full name. For any information other than title and confirmation of dates of employment, you will be required to supply the employees social security number and date of birth. 
            • Call transfers to 260-744-1900
        • To return to the main menu, press pound
    • For Paycard help, press 2.
      • To manage your paycard online, visit rapid f s dot com. If you are a new employee expecting a paycard, it will be issued to you by the Wednesday before your first pay. You will receive a text or call when your card is ready. Your first pay card will be available for pick-up at The Blue Jacket main office at 2 8 2 6 South Calhoun Street. You must bring a form of photo ID to pick-up the card.
        • Pay cards are managed through the RAPID portal. To manage your card through this call, press 1
          • We are transferring you to RAPID Pay Card, which manages your account. RAPID is not a Blue Jacket Enterprise and does not represent Blue Jacket. Please hold a moment while we connect you.
            • Transfer call to 888-727-4314
        • For Paycard activation or mobile app help, press 2.
          • We are transferring you to RAPID Pay Card, which manages your account. RAPID is not a Blue Jacket Enterprise and does not represent Blue Jacket. Please hold a moment while we connect you.
            • transfer call to 888-727-4314
        • To request your new RAPID paycard to be mailed to you, to request a new instant issue card, or ask other questions, press 3.
          • Please hold while we connect you with a representative. Please have your date of birth and the last four digits of your social security number ready. We will not be able to assist you over the phone without first verifying your identity. 
            • Transfer call to 260-744-1900
        • To return to the main menu, press pound
    • For Accounting, including accounts payable and receivable, press 3. 
      • please hold while I transfer you.
        • Transfer call to Rusty Carr
    • For I T, press 4.
      • Please hold for the next available representative, you're in the queue. Blue Jacket’s I T department is available from 7am to 5pm Monday, Tuesday, Wednesday, and Friday. Did you know that the same articles and ticket status details our I T team uses to assist you are available online? To access our help center visit I T dot Blue Jacket I N C dot Org.
      • Blue Jacket I T is now self service. Find everything you need online at I T dot Blue Jacket I N C dot Org again, that's I T dot Blue Jacket I N C dot Org.
      • Connecting you now.
        • Transfer call to 260-744-1900
    • For Human Resources, press 5.
      • Please hold for the next available representative, you're in the queue. Blue Jacket’s HR department is available from 7am to 5pm Monday, Tuesday, Wednesday, and Friday.
      • Did you know you can complete employment verification online? Visit empinfo.com and enter code E-1-2-3-0-3, again, that website is E-M-P-I-N-F-O-DOT-C-O-M and enter employer code E-1-2-3-0-3.
      • Did you know you can access your pay information, update contacts, and update your direct deposit settings online? For Paystubs and other employee self service options, login to our employee portal by visiting, Blue Jacket I-N-C Dot Org forward slash H R.
      • Your next, I am connecting you now. 
        • Transfer call to 260-744-1900
    • For Payroll, press 6.
      • Please hold for the next available representative, you're in the queue. Blue Jacket’s Payroll department is available from 7am to 5pm Monday, Tuesday, Wednesday, and Friday. 
      • Did you know you can access your pay information, update contacts, and update your direct deposit settings online? For Paystubs and other employee self service options, login to our employee portal by visiting, Blue Jacket I-N-C Dot Org forward slash H R.
      • Are you calling about a missing check before the Friday of payroll? Some banks offer early deposit of your check, but this is not a guarantee and is subject to the policies of your financial institution. Blue Jacket’s payroll is officially deposited every other Friday between 12:01 am and 8 am. If that date has not arrived, please hang up and call your own financial institution.  We will not be able to assist you with issues related to the deposit of your check until after 8am on the Friday of pay-weeks. 
      • I am connecting you to a representative now. 
        • Transfer call to 260-744-1900
    • to repeat this menu, press 7.
    • To be connected to an operator or be sent to general voicemail, press 0
      • Transfer call to Tina Shull
    • to return to the main menu, press pound
Was this article useful?
Yes
Needs Improved
Help us improve this page
Please provide feedback or comments
Access denied
Access denied